Risk management is a process of identifying, evaluating and, wherever possible, mitigating potential or actual risks which travellers may encounter. Some risks are well known and can be controlled by fairly straightforward means, such as hotel and meal selection and land travel arrangements. Other risks are less specific and less predictable, and require effective management of groups on the ground.
For Australian school groups, appropriate risk management strategies are an essential component of planning a tour, and often necessary to gain approval for a tour to go ahead.
Academy Travel will provide assistance and documentation in all aspects of risk management. This includes:
- Constant monitoring of both generic and specific country risks identified by the Department of Foreign Affairs and Trade.
- Providing inspection reports of hotels covering fire and health inspections, access and personal security.
- Providing a risk management plan which identifies and grades foreseeable risks and details how they will be managed.
- Providing a detailed day-to-day program from departure to return.
- Providing a breakdown of costs and estimate of costs not covered.
- Attending meetings with key decision makers to discuss risk management.
- Conducting pre-departure meetings in which risks are discussed and documented.
- Management of group travel insurance.
- Plus assisting in any additional requests from your relevant Education Department, which can vary greatly.
Academy Travel can provide a range of management solutions for groups on tour. This can range from a full time professional escort who travels with the group at all times (essential in destinations such as Egypt and Turkey), to airport meet-and-greet services and daily telephone conferences with ground operators. Appropriate management strategies will be discussed with you when planning the tour.